At Sugar Bee Sweets we begin by establishing the event date (note: we are a boutique bakery and are limited in the number of orders we can handle per week; we encourage you to call with as much advance notice as possible), then we’ll discuss your vision and needs. Are you in need of completely custom cakes for your dream wedding, or are you hosting 30 ladies for an afternoon baby shower? Maybe a tiered cupcake display for a wild Girls' Night Out is in order... or perhaps it's your parents' 50th wedding anniversary. All are wonderful causes for celebration — we’ll follow your inspiration! Lastly we’ll discuss flavors, fillings, toppings, and design ideas.

Don’t see your question here?
Contact us here or give us a call - we are happy to help!


GENERAL QUESTIONS:

What kind of cakes do you do?
All kinds! Wedding, birthday, shower, just because its Tuesday cakes….you name it!

Do you make petit fours?
We do not - we make just about everything else, though!

What are your hours?
We are open Monday - Friday 7 am - 6 pm and Saturday 8 am - 4pm. We are not open on Sundays. 

How do I place an order?
You can contact us though the request form on our site, stop by in person, or give us a call to get started on the order process or to get a quote for your design.

How far in advance do I need to place my order?
For Custom cakes, we request at least 2 weeks notice. 
For Signature Cakes, we ask for at least 5 business days notice.
Please note: all orders are subject to our current availability.

How do I book my order?
In order to book, we ask for 50% of the total as a non-refundable deposit. The remaining balance will be due upon pick up.

Cancellation policy
The deposit is non-refundable. Any payment outside of the 50% deposit may be given as store credit.  If for any reason you need to reschedule the date you need your cake, give us a call at the shop to discuss options! 

Do you offer delivery? 
We have delivery options available on orders that are $700 or more. 


WEDDING CAKE QUESTIONS:

How much is a wedding cake?
Wedding cakes are priced individually based on serving size, flavor & detail. Pricing will depend on how many you are serving and what designs you end up choosing for your cake(s). We recommend coming in for an appointment or to one of our Open House events to get a quote for your cake!
Take a look around our site to see our flavors and photos of cakes we have done in the past and see what styles, looks and feels you are drawn to. Once you are ready to come in for an appointment feel free to email, call or swing by to schedule your tasting. In the tasting appointment we will sit down and discuss all of the details! 

Do you do Dessert Bars?
We sure do! Dessert Bars are a little hard to quote without knowing all about your event details and favorite sweets, so we recommend you come in to chat with us about what you are envisioning to get accurate pricing!

Do you charge for tasting appointments?
Our tasting appointments are $25 + tax. We will ask for CC# info to keep on file upon scheduling your appointment with you. The card will not be charged until the day of the appointment. 
If you cancel the appointment with less than 48 hours notice of the appointment, or if there is a no-show for your appointment time slot, the card will be charged $25 + tax. If you decide to book at the time of the appointment the $25 + tax fee will be waived!
To schedule a Cake Tasting Appointment online, please click here!

Do I get to choose the flavors for the tasting appointment?
At the tasting appointment, we will provide 8 flavors. They will be pre-selected by us to showcase the “traditional” cake flavors as well as a few other flavors we think you might like. However, if you have a specific flavor you are dying to try, you can always order cupcakes or a small cake to ensure that you definitely get to try it! We would recommend doing this after your appointment because you may be surprised on what flavors you like from your tasting box :)

What should I bring with me to the tasting?
You’ll want to bring any pictures of things you like, colors, ideas or an inspiration board. At the appointment you will taste cake and we will go over your wedding details and come up with a design that is perfect for your big day! You don’t have to have every detail on your cake planned out in advance, but the more info you can provide us on what you would like, the better we can help you make your sugary dreams come true!

Do I need to come in for an additional appointment or to confirm/change my wedding details?
You do not have to schedule an appointment to make changes or confirm your details. You are welcome to make any changes or ask any questions in person, over the phone or via email. However, if you do want to schedule an additional appointment, we are happy to accommodate you. Additional appointments are $25.

What is your delivery fee?
Our minimum order to be eligible for delivery is $700. Our delivery fee is based on mileage and is an additional charge outside of your order. You can give us a call or shoot us an email with your wedding details for exact pricing.

How do I book my wedding cake?
In order to book, we ask for $250 + tax as a non-refundable deposit. You have up until two weeks before the wedding date to make changes to the order and pay your final balance.

Do you have a cancellation policy?
Wedding orders must be cancelled 2 weeks prior to the event date. Any payments beyond the non-refundable deposit will be given as store credit. Cake orders cancelled after the 2-week cutoff date will not be refunded. In the event that something occurs to affect your scheduled wedding date, please contact us to discuss rescheduling options.